At Cido Ai (“we,” “us,” “our”), protecting your privacy is a priority. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website cido.ai. By accessing our services, you agree to the terms outlined in this policy.

Information We Collect

We collect the following types of information to provide and improve our services:

• Personal Information: Name, email address, phone number, and other contact details when you sign up for our courses, register for mobility services, or inquire about our IT consulting solutions.
• Usage Data: Information on how you access and interact with our website, including IP address, device type, browser version, and pages visited.
• Cookies and Tracking: We use cookies to enhance user experience and gather analytical insights. You can manage your cookie preferences in your browser settings.

How We Use Your Information

We utilize the collected information for:

• Marketing & Communications: Sending updates, newsletters, and promotional content if you opt in.
• Customer Support: Responding to inquiries, troubleshooting issues, and providing service updates.

How We Share Your Information

We do not sell or rent your information to third parties. However, we may share it in the following cases:

• Service Providers: To trusted partners assisting us in delivering IT services, educational content, and mobility solutions (e.g., hosting providers, analytics services).
• Legal Requirements: To comply with legal obligations, such as responding to subpoenas or regulatory requests.
• Municipal Partnerships: For users of our Town Transit service, we may share aggregated, anonymized data with municipal partners to improve local transportation services.

Data Security

We take data security seriously and implement measures like encryption, secure servers, and access controls to protect your information. However, no system can guarantee complete security, so we encourage you to protect your passwords and report any suspicious activity.

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request corrections to any inaccurate or incomplete information.
• Deletion: Request the deletion of your personal data, subject to certain legal exceptions.
• Marketing Preferences: Opt out of marketing emails by using the “unsubscribe” link in our communications.

Links to Third-Party Websites

In some cases, we may share your information with third-party service providers who help us deliver our services, such as payment processors, marketing partners, or analytics firms. These third parties are bound by agreements that ensure they handle your data in line with our privacy standards. However, it’s important to note that Cido Ai does not control the privacy practices of these external providers, and we recommend reviewing their privacy policies. Additionally, our website may include links to third-party sites, which operate under their own privacy terms. We are not responsible for the content or privacy practices of those external websites.

Children’s Privacy

Our services are intended for individuals aged 13 and above. We do not knowingly collect data from children under 13. If we discover such information, we will promptly delete it.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a new effective date. Your continued use of our services after any changes indicates acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us: X.